EY: agentic managed services and agents as a service

Contents

1. What EY delivers
2. Published evidence
3. Strengths and limits
4. Pricing
5. Questions to ask EY
6. Sources

Type	Global professional services firm
Headquarters	London, UK
Founded	1989
Pricing	Not published
Website	ey.com

EY helps organisations design, deploy and scale agentic AI on the EY.ai Agentic Platform, which it says brings together trusted data, embedded domain knowledge and agentic capabilities⁠1Agentic AI: the next frontier of human and AI orchestrationEY US.

Best for: Enterprises that want to hand non-core functions to a managed team of people and agents, or buy ready-made agents as a service.

Not the right fit for: Buyers who want a detailed, published delivery method or prices.

What EY delivers

EY sells agentic AI in four forms. In agent-assisted service delivery, EY professionals work with agents behind the scenes on client engagements. In agent-assisted managed services, clients hand non-core functions to integrated teams of people and agents. Agent as a service provides ready-to-use agents without a large upfront investment, and agent build as a service designs custom agents for the client's environment⁠1Agentic AI: the next frontier of human and AI orchestrationEY US.

EY names four requirements for deploying agents across an enterprise, including stronger human-agent capabilities and agent orchestration and governance⁠1Agentic AI: the next frontier of human and AI orchestrationEY US.

Published evidence

The agentic AI page describes offers rather than delivered agent projects, and reports no agent results.

Strengths and limits

Strengths

• The widest range of commercial models reviewed, from managed services to agents bought as a service.
• Names orchestration and governance as one of four requirements for enterprise agents.
• Combines agents with EY’s domain teams in audit-adjacent functions.

Limits

• The agentic page describes offers rather than delivered agent projects.
• No delivery method, timeline or pricing is published.
• Positioned for large enterprises.

Choose another option if: You want to own and operate the agents yourself, on your own records, rather than buy them as a managed service.

Pricing

Not published.

Questions to ask EY

• Which agents are running for named clients today, and what do they do?
• In a managed service, who owns the agents, the data and the process designs?
• How are approval limits and audit logs set and reviewed?
• What do agents as a service cost per month?

See how EY compares with the other firms in the main guide.

Sources

1. Agentic AI: the next frontier of human and AI orchestration. EY US. Accessed 8 Nov 2026.
2. EY (company). Wikipedia. Accessed 8 Nov 2026.

Further reading

• Buyer's guide · Updated quarterlyThe best agentic AI consulting companies in 2026An analysis of eight firms that build and run AI agents for companies, judged on one question above all others. Do their agents do recurring work on real records, or do they stop at the pilot?
• Guide · The engagementWhat an agentic AI consulting engagement actually delivers"Agentic" now describes almost every AI offer. Underneath the label, a sound engagement has six stages, and each one should leave something in the client's hands that did not exist before.
• Guide · GovernanceGoverning AI agents: approvals, permissions and auditAn agent that can send an invoice can also send the wrong one. Governance is the written answer to three questions, set before launch, about what each agent may do alone, what it must ask about and how anyone will know what it did.